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TERMS & CONDITIONS

  • Residential or Business are COD Unless Otherwise Noted 

  • Custom Work, Contracted and Sub-Contracted Work is Pre-Pay Only Unless Otherwise Noted.

  • An 18% APR financing fee/late payment fee with a minimum charge of $3.00 will be added for any balance outstanding for 15 days or more. Finance/Late Fees are Due and Payable. 

  • Consistent Delinquent Payments Will Become Prepay Only.

  • A Minimum 50% Deposit is Required on All Repairs,  Installations, Or Orders of $500.00 or more. Final Balance is Due Upon Completion. 

  • Any Flagpoles Purchased But Are Not Installed by Bates Flags & Flagpoles LLC is Pre-Pay  Only. 

  •  Flagpoles Sold by Bates Flags & Flagpoles LLC but Not Installed will NOT be covered under our Limited Warranty

  • All Custom Orders Are Prepay Only

  • A Travel Labor/Fuel and Toll Fees Will Be Applied for Services Outside Of Service Region or Where Toll Fees Apply..

  • Other Terms and Conditions May Apply with Consideration to the Work Order or Request...These Terms Will be Notated on Estimates and Quotes.

  • We Accept Cash, Checks, Debit and Credit Cards displaying the MasterCard, Discover or Visa Logos Only.

Sorry, We do not accept American Express.

 

Bates Flags & Flagpoles LLC 

 Insured

 PCI Compliant.

 

WARRANTY

LIMITED WARRANTY

 

BATES FLAGS & FLAGPOLES LLC

Bates Flags & Flagpoles, LLC, since 2013, has been a Woman Owned Business, in Compliance with Florida State Laws for Flag & Flagpole Services. Located in Port Charlotte Florida is a Service & Provider of High Quality, Commercial Grade Flag & Flagpole Products that are Made in the USA; Servicing SW Florida & All Surrounding Areas. All Products and Services are all Held to Very High Standards.          

Bates Flags believes that Our American Symbols should Stand Strong and be Made in America. All Products, Including Our Custom Built “BATES” Brand flagpoles are covered under Our Limited Warranty In Addition to the Manufacturers Warranty .

Our goal is to help our customers:  “Show Your Colors With Pride!”   

 

FLAGPOLES

Manufacturer Limited Warranty or One Year Bates Limited Warranty

We only sell Commercial or Commercial Grade Flagpoles Made by One of The Top and Innovated Flagpole Manufacturers in the Country, Concord American Flagpole, plus our Very Own Commercial Grade “BATES” Brand Flagpoles, which are Custom Built and Proven to be Hurricane Resistant.

Bates Flags & Flagpoles LLC warrants that all flagpole and flagpole components are inspected upon receipt as well as abilities permit, based on Flagpole construction. Flagpole Manufacturers/Suppliers offer their own Limited Warranties that the flagpoles will be free of defects in materials and workmanship. See Manufacturer’s Warranty. If a problem is discovered with the construction of the flagpole during the constraints of the Limited Warranty, customer must contact Bates Flags & Flagpoles LLC immediately.

“BATES” Brand flagpoles are included and are warranted by Bates Flags & Flagpoles LLC to be free of defects and under the same warranty terms as our Flagpole Manufacturer/Supplier:

Bates Flags & Flagpoles LLC warrants that flagpole installations are done in the proper manner, to the depth and with the materials as specified by the instructions of the manufacturer and/or in compliance with any State and Local Code requirements. Flagpoles are to be straight and secured in the fashion of which they are installed or mounted. Any Leaning or Loose Brackets after installation is covered under this Limited Warranty unless these Conditions are caused by Acts of Nature.

 

FLAGS

Limited to Manufacturer Warranty or 14 Days Bates Warranty

Bates Flags & Flagpoles LLC offers High Quality US, Florida State, All Military Branches and POW/MIA Flags from two of the top Manufactures’ in the country. Special Order And Custom Flags Are Also Available. All Flags Sold Are FMAA (Flag Manufacturers Association of America) Certified to be 100% MADE IN THE USA.

Only Valley Forge offers it’s flags; Perma-Nyl® and Koralex II™ Labeled US Flags are guaranteed to be colorfast for One Year from the Date of Purchase. Limited Manufacturer’s Warranty for color fastness only. Bates Flags warrants that product meets high quality standards and will replace any brand of flag that bleeds, frays, or is found defective within Two Weeks of purchase date.

PRODUCTS & SERVICES LIMITED WARRANTY

Limited to 30 Days Limited Bates Warranty (Some Exceptions May Apply)

Bates Flags & Flagpoles LLC takes high pride in the quality of our Services and warrants that all services performed to repair, replace or install a flagpole are done property and in compliance to any State or Local Code requirements.

Bates Flags & Flagpoles LLC, will, at its sole option, repair, replace or credit account for defective products or services under the appropriate warranty terms and with examination. All terms are void for incidents or damages caused by, but not limited to; tampering, neglect, inappropriate usage and/ or Acts of Nature for ALL Flagpole Products.  In no event is Bates Flags & Flagpoles, LLC liable for prospective profits or indirect, incidental or consequential damages of the Customer/Buyer

Date of Purchase/Service__________________________________

Purchase or Service: _____________________________________

(Attach copy of Invoice or Receipt)

Authorized by: Diana Ussery-Moore, Owner-Bates Flags & Flagpoles LLC

Updated 05/2024

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